Visitor

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1 Message

Wednesday, April 1st, 2026 2:16 AM

Scripp’s

We are deeply disappointed that Scripps and Xfinity have failed to resolve your contract dispute. Every day this drags on, you are not just losing a channel — you are losing customers. Our loyalty to both of your businesses is not unconditional, and this standoff is testing it. Respected companies do not hold their viewers hostage over negotiating failures. Resolve this now, before your customers resolve it for you by walking away permanently.

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Official Employee

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1.4K Messages

1 day ago

@user_wit07e Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.
 

Visitor

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1 Message

23 hours ago

Fix it. I can always get nbc channels—I don’t always have to do that trough Comcast/Xfinity. 

New Poster

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6 Messages

23 hours ago

Been an xfinity customer since 1999, but if this doesn't get resolved REAL SOON, I have no problem walking away from Xfinity. Their pricing has gotten out of control over the years anyway, and honestly service has gotten worse. So might be time for a change.

Regular Visitor

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3 Messages

This is exactly my sentiment! We pay way too much already for xfinity  services that are provided by other platforms and providers at less expensive monthly fees. My bill is way over my comfort level. I’ve been with Comcast/xfinity for 35 years. I’ve been a loyal customer, paying more than most, and now this latest dispute with Scripps is my last straw. It’s on me now, can’t complain if I remain with xfinity.
I definitely cannot wrap my head around how our fee would increase , when we already pay so much. Don’t feel this is an attempt to “look out for their existing customers” as they pretend. 
im out! 

New Poster

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3 Messages

20 hours ago

This is ridiculous. There was no notification that we would be losing programming. As much as I pay for Xfinity, I should be able to watch free local channels. Get your act together Xfinity, there are many other options out there and this pushes me (and probably many others) to look into them.

Official Employee

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2.4K Messages

 

dlwo Good morning! We appreciate the feedback as we are always pushing forward to improve our customers experience with our products, services, and support channels. Sometimes these agreements end without advance warning depending if an agreement can be reached. My sincerest apologies for any inconvenience this may cause to you enjoying your services. If there is anything else we can help with, please feel free to let us know. 
 
 

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

@XfinityKassie​ Wow so your really going to sit there and tell us with a straight face no one knew the contract was ending? If no one knew how were you in negotiations which ultimatly failed?

Visitor

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1 Message

19 hours ago

I agree! I tried calling Xfinity but when it was all said & done I got a one time $30 discount on each of my cable bill & mobile! When my cable is $330 & mobile is $260 it doesn’t make a big difference. I’m in the process of find a different alternative!

Visitor

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1 Message

Fiber optics with streaming are beginning to look really good.  Been with Xfinity since 1998.  Really has gotten ugly lately.   

Visitor

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1 Message

15 hours ago

If Xfinity (Comcast) & Scripps do not work this out, let me just say goodbye to my cable!  I will not be held hostage from watching WXYZ which is one of the only channels I ever watch!  This is completely unacceptable and will not be tolerated by many people!!!!!!!  I already have many frustrations with Xfinity and this will be the last straw!!!!  Get this fixed NOW!!!!

(edited)

Visitor

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1 Message

13 hours ago

Please fix this asap as it is completely unacceptable. Local stations should always be available where you live but you companies never care about the consumers, only the dollar. I will be calling for a discount on my service for every day this dispute is happening. So ready to find a provider that cares about my time more than their own.

Official Employee

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3.2K Messages

Thanks for your feedback, user_3ngkak. We understand this situation has been frustrating, and we sincerely apologize for the inconvenience it has caused. At this time, we’re unable to offer credits or refunds; however, we will reassess this if we’re unable to reach an agreement with E. W. Scripps. We appreciate your patience and understanding. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

12 hours ago

Do not understand why these companies cannot seriously work things out  before having customers pulled into their mess!   I'm ready to "cut the cord".  Xfinity has gotten so incredibly expensive and then having to deal with this mess.   So disappointed.

Visitor

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1 Message

12 hours ago

I expect a credit for each day that this goes on!!! I am paying for services I am not receiving, not to mention I just had to add an additional $20.00 a month to watch the Detroit Tigers.  This is absolutely insane......

Official Employee

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2.4K Messages

@user_vii7cu Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

11 hours ago

If this goes on too long I will be dropping Xfinity TV and be switching to HULU live. I already signed up for a free trial and so far I am finding everything I need with HULU live. So be prepared for me to be dropping off all the tv boxes and remotes at an Xfinity store. 

(edited)

Visitor

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6 Messages

7 hours ago

AI Overview
Comcast Corporation (which owns Xfinity, NBCUniversal, and Sky) is one of the world's wealthiest and most profitable companies. It is a Fortune 50 company with roughly $123 billion in annual revenue(2025) and ranks among the top global firms in media, entertainment, and telecommunications, often appearing in the Top 50-60 of the Forbes Global 2000

Visitor

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6 Messages

7 hours ago

AI Overview
Comcast Corporation (which owns Xfinity, NBCUniversal, and Sky) is one of the world's wealthiest and most profitable companies. It is a Fortune 50 company with roughly $123 billion in annual revenue(2025) and ranks among the top global firms in media, entertainment, and telecommunications, often appearing in the Top 50-60 of the Forbes Global 2000
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