Screen saver is on when I turn on my TV

It is on live TV.  This never used to happen.  I have been to settings and changed the setting to "5 hours" before it goes on but that is when the TV is left on.  I mean, When i first turn on the TV thde screensaver is the first thin i see rather than just seeing the channel that i left when I turned theTV off.  As I said before that didn't used to happen.  I believe ihave an X1 cable box.  I am even more annoyed that I can't get a real agent when I use the xfinity assistent even when the continue not to even have to right problem.  It is very frusdtrating.  I am paying almost $400 dollars amonth and not to be able to get this fixed or speak to a real person is extremely annoying and making me think about cutting the cable all together.

I am sorry to hear you are feeling this way, user_9x2o2c. Our team is here and happy to help further with this. We want every experience to be a good one! 

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