Scheduling Disconnection for May 5th 2026

Good day user_8r83iy 👋 I appreciate you stopping by our community for help with your account! We hate to lose you as a member of our Xfinity family, but more than anything we want to help ensure any request you have is completed as smoothly as possible 👍

For us to help further, please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.