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Sunday, November 30th, 2025 11:37 PM

Scheduling Coax Outlet Installation

I recently moved into a new apartment that does not have a coax outlet. I already purchased an Xfinity Internet plan and received my modem, but did not discover the lack of a coax outlet until after. What steps should I take towards having Xfinity/Comcast install a coax outlet for one of the walls in my apartment? Is it common to first get my landlord's written consent? Will I be able to schedule the installation online? This is my first time needing to have a coax outlet isntalled, so any assistance would be appreciated.

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Official Employee

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2.8K Messages

3 hours ago

Thanks for posting on our community forums for assistance with your installation concerns, klam1242. We can help schedule it for you! Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

 

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