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Sunday, November 30th, 2025 11:37 PM

Scheduling Coax Outlet Installation

I recently moved into a new apartment that does not have a coax outlet. I already purchased an Xfinity Internet plan and received my modem, but did not discover the lack of a coax outlet until after. What steps should I take towards having Xfinity/Comcast install a coax outlet for one of the walls in my apartment? Is it common to first get my landlord's written consent? Will I be able to schedule the installation online? This is my first time needing to have a coax outlet isntalled, so any assistance would be appreciated.

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Official Employee

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2.9K Messages

21 days ago

Thanks for posting on our community forums for assistance with your installation concerns, klam1242. We can help schedule it for you! Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

 

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