Visitor
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2 Messages
Scheduling appointment
I need to schedule an in-home technician to inspect my Wi-Fi system and Xfinity pods. I've been unable to reach a representative by phone or live chat, and callbacks are unavailable. Please help me arrange a service appointment.
EG
Expert
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122.9K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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2.9K Messages
3 hours ago
@user_ka6mps You're in the right place for troubleshooting, and we can schedule a tech to come out!
Can you tell us more about what's going on with your Wi-Fi system?
Are you having drops, is the connection out completely, is the connection slow?
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