Scheduled service call

Someone is to come out to the house to fix the internet as we have no internet service, what is the zip code of where you will going to fix the issue as I have Xfinity internet at two locations and I to make sure you go to the correct location on Friday

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XfinityAdrienne

Official Employee

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1.6K Messages

4 hours ago

Hey there, @user_xnvvbu! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do understand that there can be some confusion with the appointments with having 2 active locations. We would recommend following the steps here to ensure the location/address is correctly tied to your appointment. Please let us know if you have any other questions/concerns, we are happy to help!

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XfinityAdrienne

Official Employee

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1.6K Messages

Oh no, I am very sorry @user_xnvvbu! We can certainly take a look into the location and ensure the appointment is scheduled for the correct location. Can you send us a DM to get started?

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• Press Enter to send your message

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3 hours ago

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user_xnvvbu

Visitor

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2 Messages

3 hours ago

The location listed in the appointment area is not correct, I need the appointment at the zip code 33920

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Customer Service

user_xnvvbu

Scheduled service call

XfinityAdrienne

XfinityAdrienne

user_xnvvbu

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