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Friday, February 6th, 2026 7:14 PM

Schedule Technician Visit

I am trying to schedule a technician visit to help me connect to the fiber in the building. The Xfinity Assistant does not work so I have no way to schedule a service appointment. Can an official employee allow me to DM details so I can schedule an appointment? Thank you.

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Expert

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115.8K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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