Visitor
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1 Message
Schedule technician to fix dead coax cable
I want a technician to come out and fix the coax cable in my gaming room that does not work when connecting to my xfinity gateway.
Visitor
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1 Message
I want a technician to come out and fix the coax cable in my gaming room that does not work when connecting to my xfinity gateway.
EG
Expert
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115.2K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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707 Messages
10 hours ago
Happy New Year user_5sxmn3, and thanks for bringing your request to our community today 🙌 I actually had to have them same exact thing done in my home after moving into a new place recently for my own game room, so I for sure understand the importance of having that modem as close as possible to your PC or consoles. As long as there's already an existing outlet in the room though then our technicians should be able to get that active again no problem 👍
Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”, and we can get started from there. To do so, click on the chat icon located at the top right of this forums page.
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