I'm having trouble with my tv reception, where I loose either picture or voice for a short periods then it returns. In addition, Im having trouvble with my phone line where calls go directly to voicemail without ever ringing. I recently replaced my Modem in , to hopefully improve my service which didnt seem to help. I have spent several hours with the computer assistant and all it does is continuosly ask me to sign in, then statr over
user_9ixwpo thank you for using the Community Forum to reach out. I know how important working video service is, and thus working video equipment. Are you coming across a concern with your current cable box by chance? Is there an error message?
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XfinityVictor
Official Employee
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1.3K Messages
4 months ago
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user_7854f4
4 Messages
1 month ago
I'm having trouble with my tv reception, where I loose either picture or voice for a short periods then it returns. In addition, Im having trouvble with my phone line where calls go directly to voicemail without ever ringing. I recently replaced my Modem in , to hopefully improve my service which didnt seem to help. I have spent several hours with the computer assistant and all it does is continuosly ask me to sign in, then statr over
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user_9ixwpo
1 Message
25 days ago
I need a Technician to replace my Cable Box. What must I do to schedule that visit ??
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