Visitor
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1 Message
Schedule appointment to up Equipment
need to schedule an appointment to pick up equipment from my apartment ASAP
Visitor
•
1 Message
need to schedule an appointment to pick up equipment from my apartment ASAP
CCMichelle
Problem Solver
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788 Messages
4 years ago
Hello user_d5d310
You can always return equipment at any open Xfinity Store. You can find the location nearest to you through https://comca.st/3oRcECn including store hours and how to schedule an appointment.
For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you. Be sure to visit https://comca.st/3hTbkNX for the most up-to-date UPS locations and store hours.
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