Visitor

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7 Messages

Tuesday, March 31st, 2026 10:12 PM

Schedule an appointment

received a text to schedule an appointment for service in my home

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Selected Oldest First

Visitor

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7 Messages

16 days ago

I'm trying to answer a text that I received suggesting I make an appointment for an in home service

Visitor

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7 Messages

Have received no answer - or appointment

Visitor

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7 Messages

Where did you send the information?

Visitor

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7 Messages

I'm having problems setting up an appointment for an in home service - need help understanding your procedure

Visitor

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7 Messages

@user_o6yplc​  - I get a blank screen in answer to my request for a service date

Visitor

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7 Messages

Where are you sending all these messages?

Expert

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117.4K Messages

15 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.1K Messages

15 days ago

 

user_o6yplc Thank you for reaching out to us today! If you received a text message to schedule an appointment for service in your home, you can manage it by replying to the message directly. You can also text "appt" to 266278 to view options for scheduling. 
 
You can also use the Xfinity app to manage your account. 
 
 

 

(edited)

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