Visitor

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2 Messages

Sunday, May 25th, 2025

Schedule an appointment

I need to schedule an appointment with a tech for service

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Official Employee

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2.9K Messages

5 months ago

user_xdx727 - Hello! Our team can help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Visitor

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1 Message

@XfinityThomasA​ I don't see the direct message icon. I need repair appointment. 

Official Employee

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2.1K Messages

 

user_hzyq2q Shoot! Are you logged in? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

3 months ago

Schedule appointment in Frostburg md as soon as possible 

Visitor

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1 Message

12 days ago

Schedule an appointment 

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