Visitor
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1 Message
Schedule an appointment to finsih installation
Your tech moved my device to a different side of the house and was supposed to schedule a new appointment to bury the line. This has not happened and it has been weeks.
Visitor
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1 Message
Your tech moved my device to a different side of the house and was supposed to schedule a new appointment to bury the line. This has not happened and it has been weeks.
XfinityKei
Official Employee
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2K Messages
4 hours ago
@user_n9j24e You're with the right team for a resolution. Can you please direct message me your first and last name along with your full service address so that I can assist with checking on the status of that ticket and line burial.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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EG
Expert
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114.3K Messages
4 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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