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Visitor

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3 Messages

Saturday, June 14th, 2025 9:29 PM

Schedule a technician

I need a technician to come to my home to help with wiring.

Official Employee

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1.8K Messages

14 days ago

Hello @user_r5dadh, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. We generally handle the exterior wiring to your house, but internal wiring is often the homeowner's responsibility, possibly requiring an electrician for more complex installations. We will run a cable to the exterior of your house, and often will install one interior outlet as part of the service, but for multiple or internal wall runs, you may need to hire a professional. 

Visitor

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3 Messages

@XfinityChelseaB​ yes I need a technician to come for the outdoor wiring but I can’t seem to find anywhere to schedule that.

Official Employee

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1.8K Messages

@user_r5dadh, You got it! If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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Visitor

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3 Messages

@XfinityChelseaB I did this and haven’t received any response yet.

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