Visitor

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1 Message

Wednesday, August 5th, 2026 10:07 PM

Schedule a technician for coax outlet

I need a coax outlet installed in my new apartment 

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Selected Oldest First

Expert

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119.8K Messages

4 hours ago

Moved here.

Official Employee

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2.9K Messages

2 hours ago

Good evening @user_7nny7c, and thank you for reaching out to our Community Forums, we appreciate it. We can assist with scheduling an installation appointment. 

 

To get started, please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon.
  3. Click the "Start new conversation" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.
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