Visitor

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1 Message

10/08/2026 8:27 PM

Schedule a technician for Coax Cable Install

My new place does not have a coax outlet to hook my Xfinity Gateway to. I would like to schedule a cable to be ran but don't see any options to do so on the website.

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Official Employee

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3.5K Messages

4 hours ago

 

user_qxa9k0 Thank you for stopping in for help with getting an outlet installed for your new services. I would be happy to help get that set up for you it would be a professional installation that is needed, and there would be a charge of $100.00 applied to your next bill following the appointment.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. Click "Sign In" (If necessary). Click the "Direct Messaging" Icon. Click the "Start New Conversation" (pencil and paper) icon. In the “To:” line, type "Xfinity Support". As you type, a drop-down list will appear. Select "Xfinity Support" from that list. An "Xfinity Support" graphic will replace the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. How to: Direct Message Within The Forum.

 

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