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Sunday, August 4th, 2024 11:24 PM

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Schedule a technician for Coax Cable Install

Please help me schedule a technician to come to my house to install a coax cable. It is no where near self explanatory on the website. Please help, thanks 

Official Employee

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2.1K Messages

9 months ago

 

user_gvf0tr Thank you so much for your post on how to get a new coax cable installed. If it is just wire you need we provide free Coax at any of our service centers or one of our standard technician appointments would help with that. If you need a new Coax outlet installed and active so you can use your modem or TV box in a new location that would be an installation appointment and there would be a one-time fee but we can help get that set up for you.  Most of the time the installation requests are done when services are first started while placing your order so I apologize for any confusion on the process. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

1 Message

@XfinityAmandaB​ Where can I get a free coax cable for free? Is a "service center" different from a local Xfinity store? Thanks.

Official Employee

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1.3K Messages

 

user_x9adj4 Nope, they are the same. 

 

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