user_ssr2xp you are connected to the perfect team to assist you with your Illinois account. Thank you for utilizing the Community Forums. What exactly did you want to address today?
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XfinityJoe
Official Employee
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1.4K Messages
2 years ago
Good morning, @user_oq4gbn our team can help you change your current plan.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_ssr2xp
Visitor
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1 Message
1 year ago
i need to speak to someone for support on my Illinois account
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