Greetings, user_mtpl8b! Thanks for reaching out with your security concerns regarding being scammed. You may reach out to our Customer Security Assurance team, designated to address your scam concern. You can review our Customer Security Assurance contact phone number and business hours here at https://spa.xfinity.com/contact-us.
I called to see if Xfinity could come down on the bill. They said NO. They then connected me to Miguel. Direct TV/Att &T. They quoted me $134.99. On the phone for a hour. Turns out they were a third party. Gave SS number. The price was for cable and Internet. Not so. Very difficult getting info from Direct TV/ AT&T. Spent hours on the phone. I canceled everything today. Very upset 😡
XfinityNatalie
Official Employee
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834 Messages
17 hours ago
Greetings, user_mtpl8b! Thanks for reaching out with your security concerns regarding being scammed. You may reach out to our Customer Security Assurance team, designated to address your scam concern. You can review our Customer Security Assurance contact phone number and business hours here at https://spa.xfinity.com/contact-us.
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user_mtpl8b
Visitor
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2 Messages
17 hours ago
I called to see if Xfinity could come down on the bill. They said NO. They then connected me to Miguel. Direct TV/Att &T. They quoted me $134.99. On the phone for a hour. Turns out they were a third party. Gave SS number. The price was for cable and Internet. Not so. Very difficult getting info from Direct TV/ AT&T. Spent hours on the phone. I canceled everything today. Very upset 😡
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