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user_fyp7j6
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Thursday, April 16th, 2026 6:23 PM

Scammer trying to ship device to my home

 There is a scammer (the name does not appear to be real) who created an account at my home address and shipped their equipment to me. Can Xfinity do something to stop this kind of scam?

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3 hours ago

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XfinityMartyR

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3 hours ago

 

user_fyp7j6  We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. I'm sorry this has happened to you, and we do have a team in place to help.  You will want to start by opening a claim here: Comcast Resources for Fraud and Identity Theft Resolution 

 

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