Scammed by my rep at the Xfinity Sore

So I went to the Xfinity store here in Portland. I got a new S26 and needed it setup to replace my old S10+. After the setup she said she "wanted to make sure all her customers get the best deal" but instead I got scammed when I asked her 8 times ARE YOU SURE I WONT LOSE MY GIG INTERNET SPEEDS. She told me everything will remain. I did a twitch charity event today with so many people saying im lagging like crazy. I went to my Xfinity profile and behold I was downgraded to 300Mbps..... So frustrating today.....Can I please lose everything she lied about and get me back on my 1gig internet plan....

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XfinityBenjaminM

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2.8K Messages

7 hours ago

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user_ynij9z

Scammed by my rep at the Xfinity Sore

XfinityBenjaminM

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