Visitor
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2 Messages
Scam call?
[Edited: "Non-Comcast Phone Number"]
Offering me WiFi and cellphone bundle but wouldn't take no as an answer, didn't verify my account or my name. Scam call?
Visitor
•
2 Messages
[Edited: "Non-Comcast Phone Number"]
Offering me WiFi and cellphone bundle but wouldn't take no as an answer, didn't verify my account or my name. Scam call?
XfinityJamesC
Official Employee
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2.9K Messages
6 hours ago
Greetings, @sadie_12! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this recent call. You have definitely come to the right place for assistance.
Can you tell me a little more about what happened during this call? Did the caller identify themselves and notify you that the call would be recorded? Did they ask you to provide any personal information, or was it more one-sided? Most importantly, did you receive any notifications about changes to your account after the call was completed? Please let us know if you encounter any more issues.
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