Visitor
•
2 Messages
Scam call or real call?
Got a call from
+1 [Edited: "Phone Number"]
claiming to be from Comcast.
they knew the day and time of my upcoming appointment with Xfinity.
was this legit?
Visitor
•
2 Messages
Got a call from
+1 [Edited: "Phone Number"]
claiming to be from Comcast.
they knew the day and time of my upcoming appointment with Xfinity.
was this legit?
XfinityJoe
Official Employee
•
1.3K Messages
4 hours ago
Good morning, @user_1hjs5w. It is normal to receive a call from us prior to the appointment to confirm. If you have any questions about an upcoming appointment, please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it. See the link below for an example
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
0
0