1 Message
Saying rewards not valid to get Sunday ticket offer
Hi. Just signed up for xfinity due to the 200 promotion. Now it says I’m not eligible for rewards and it will be up to 48 hours to hear back. NFL starts tmrw. Why would I sign up if not that offer
XfinityKassie
Official Employee
•
1.7K Messages
2 years ago
@user_f61e4b Good morning! Thank you reaching out to our Community Forums Team for assistance with redeeming your NFL Sunday Ticket reward. We appreciate you choosing Xfinity as your service provider, and I'm happy to assist you in getting squared away. To get started, can you please send a Direct Message with your name, and service address?
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send i
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