1 Message
San Jose Engineering Department
Hello,
I work for a utility company in San Jose (Bay Area, CA) and we are working on a project in South San Jose, CA that includes replacing a joint pole which Comcast is attached to. Could you please provide a contact person in the engineering department to help us with this? We will need to discuss guying options for the pole.
Thank you,
Kevin [Edited: "Personal Information"]
XfinityGabriel
Official Employee
•
2.2K Messages
2 years ago
Hi, @k7mk! Thanks for taking the time to contact XFINITY over our forums' page for help with replacing that joint pole that we are attached to. We appreciate you greatly for your patience while waiting for a response. We are the perfect place to contact for help. To get started, please send us a direct message with your first/last name, the address of the pole, and a picture of the pole. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.
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