U

Visitor

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1 Message

Thursday, July 10th, 2025 1:16 AM

Sam

I recently had the pleasure of speaking with Sam from the Xfinity Loyalty Program, and I can't say enough good things about the experience. From the moment our conversation started, Sam was professional, knowledgeable, and incredibly helpful.

He took the time to carefully review my account, listened to my concerns, and went above and beyond to find a solution that not only met my needs but exceeded my expectations. It was clear that Sam genuinely cared about customer satisfaction and was committed to providing exceptional service.

What stood out most was his patience and willingness to explain every option clearly, without rushing or pressure. He made what could have been a frustrating process feel smooth and even enjoyable.

Sam is a true asset to the Xfinity team, and his dedication to customer care deserves to be recognized. Thanks to him, I feel even more confident in remaining a loyal Xfinity customer.

Thank you, Sam!

I don’t want to speak to anyone else but SAM here’s his id number

Selbh347 

Official Employee

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1.7K Messages

5 hours ago

 

user_s31651 We appreciate your kind words, and glad you had a great experience with Sam. We will pass this along as our Xfinity team is always here to help! 

 

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