Visitor
•
2 Messages
Sales Process for x6 (Gigabit Pro)
Hi, the rate sheet for my area lists x6 (Gigabit Pro) availability, but nobody seems to know how to quote or arrange installation. I am 600ft from a fiber node. Please help.
Visitor
•
2 Messages
Hi, the rate sheet for my area lists x6 (Gigabit Pro) availability, but nobody seems to know how to quote or arrange installation. I am 600ft from a fiber node. Please help.
EG
Expert
•
110.3K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
CCShaina
Problem Solver
•
393 Messages
2 years ago
Hello @user_3s9d76 and thank you for contacting us here at the Xfinity Community Forums regarding your interest in Gigabit x6 services! These requests do have to be made with a special team via a ticketing process to receive a survey and quote, and I would be happy to assist you with this today.
Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
0