Visitor
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1 Message
safety issue
There is a box dangling down from one of your wires on a telephone pole near [Edited: "Personal Information"]
Visitor
•
1 Message
There is a box dangling down from one of your wires on a telephone pole near [Edited: "Personal Information"]
Latoque
Expert
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30K Messages
2 days ago
Moved from Email forum
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XfinityJohnG
Official Employee
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3.4K Messages
2 days ago
Thank you for reaching out here, and bringing that issue to our attention. I will be happy to get that issue escalated from our side for you. In order for me to do that I will have to ask you to send me a direct message with your full name and the complete address for that service. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum
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