2 Messages
Safety Hazard - Low Hanging Wire from Utility Pole to House and Wire Not Connected Properly
Hi - There is a low hanging wire from the utility pole to my house, and the wire is not connected properly. It is a safety hazard. How can this be corrected? Thanks.
Accepted Solution
XfinityChelseaB
Official Employee
•
1.2K Messages
3 months ago
Hello @user_chkjo2, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
1
0