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user_8t8to1
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3 Messages

Tuesday, March 26th, 2024 3:26 PM

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Rural line hookup

Hello, i called Xfinity to do a serviceability study on getting connected to internet, they quoted me ~$14,000  which is not feasible from any standpoint.  I have a ditch digger and plan on just running my own line out to where they can service it but i have not been able to get a solid answer if they will hook up to my install, or even where their closest drop is.  Is this possible? if not what are some other options? Put a small Out-Building at the end of the property for them to connect to? then just run my line from there? Thank you in advance.

Question

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Updated 

1 year ago

115

2

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XfinityWilliam

Official Employee

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1.2K Messages

1 year ago

Hello there. This is a great question. Cable lines can only go 300ft before they loose signal. If your property is more than 300ft to our main feed, it will require special equipment to be put in place, to power an adequate signal. This makes the cost go up significantly, as you can see from the quote itself.

 

 

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user_8t8to1

3 Messages

So is it an option to put an out building on my property and have the xfinity line terminated there? (Within the 300ft) then I can use my equipment to amplify the signal the rest of the way? How would I get someone out to show me where their connection point is so I know where to place the building? (Yes I’m aware of run lengths and amplifiers needed)

1 year ago

0

XfinityWilliam

Official Employee

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1.2K Messages

I can take a closer look and see what the notes said about this. 
Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

XfinityWilliam

Official Employee

 • 

1.2K Messages

1 year ago

There may also not be any main line that goes past your property, which is another reason for the price. It would cost that much to run bigger lines to go to your property. If this is the case, we would then need more equipment to make a connection point and is something we would not cover the cost for and would be on the customer to cover that cost.

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user_8t8to1

3 Messages

@XfinityWilliam​ the line is in front of my property and my next door neighbor has it. Will they be able to terminate to an out building and if so how would I get a serviceability person out to tell me where to place the building. 

1 year ago

0

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