U

Tuesday, January 9th, 2024 2:45 PM

Closed

Run internet to my house

I  live in a tiny bubble surrounded by concert service. Even my next door neighbor has it. Can I pay to have it run to my house as well?

Expert

 • 

110.6K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.2K Messages

1 year ago

Hello @user_llujaq, and thanks for reaching out with an interest in getting our service. I would be happy to help with getting your home access to our service! 

Can you send us a direct message with your full name, and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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