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Rude customer support agent, thank you for making me cancel my service...
I don't know if comcast cares or not (most likely not), I have been with comcast for pretty long time (15+ years) and always was treated pretty good, until recently got a new bill for my internet service that went up 70%!!!, so I went on chat and asked the representative on how to get the current promotion that is available on exfinity.com website, she told me that she was limited on what she can do but I should call their loyalty team and they will be able to help me out. Long story short, I called the phone number that the chat lady provided me and talked to the some rude guy who had zero intensions of helping me, he got me so frustrated that I just canceled the service on the spot.
Comcast use to be the company that cared about their long term customers, very sad to see that change.
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