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Visitor

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1 Message

Tuesday, May 27th, 2025 2:38 PM

Rude customer service representative in cellular

Has anyone found the customer service representatives with cellular rude and actually offensive?   I just had one that was actually blaming me, the customer, instead of trying to help me.

Official Employee

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1.7K Messages

2 days ago

Hello there, @user_bhhy95! Thank you for taking the time to visit our Xfinity Community Forum with your customer service concerns. I'm sorry to hear about your latest experience feeling less than favorable, and I'd love to see what our team can do to help! We're great to work with here because we'll always do whatever we can to review and resolve issues as quickly as possible. To clarify, what kind of support were you look for regarding your Xfinity Mobile account/service?

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