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user_ryg8a6
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1 Message

10/14/2026 10:38 PM

Router

I’m writing today because I ordered internet October 6th haven’t received my router. Will be charged for internet ive not been able to use. 

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2 hours ago

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XfinityJeffB

Official Employee

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835 Messages

2 hours ago

 

Hello user_ryg8a6, thank you for reaching out here in our Xfinity Community forum. We are happy you're here and happy to help you. Is there a Xfinity Store near you? They can find your order and provide your equipment. Or, we are happy to do some digging for you on our end.

 

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