Visitor

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1 Message

10/05/2026 10:47 PM

Router

My router is 6years old can I get a free upgrade ? 

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Expert

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121.9K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2K Messages

4 hours ago

 

user_ucbed5 Thanks for submitting a post. You can certainly swap your equipment out at any time. If you have a local Xfinity Store nearby, you can bring the existing equipment with you to swap out, and you can even book an appointment at most stores to make it a quicker trip.

 

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