Visitor
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1 Message
Router pickup
Hi yesterday i called someone to set up internet for my apartment. They said it would be ready today and sent me the order and account number but am unsure if I have to do anything with that.
Visitor
•
1 Message
Hi yesterday i called someone to set up internet for my apartment. They said it would be ready today and sent me the order and account number but am unsure if I have to do anything with that.
EG
Expert
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110.3K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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CCYvonne
Contributor
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340 Messages
3 years ago
Hello, @user_5bd6cb I would be happy to look into the status of your installation. Can you send us a private message with your full name, name of account holder (if different), and service address?
To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!
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