Visitor
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1 Message
router / gateway
my gateway and router will not turn on despite efforts to plug and unplug. I also cannot connect to my Wi-Fi, nor can I find my Wi-Fi on list to select from
Visitor
•
1 Message
my gateway and router will not turn on despite efforts to plug and unplug. I also cannot connect to my Wi-Fi, nor can I find my Wi-Fi on list to select from
XfinityAbby
Official Employee
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270 Messages
15 hours ago
Hello @user_q9bohg. I know how frustrating it can be when you cannot get your services to work properly. I would love to assist you with this. Is this a new modem that you are plugging in for the first time? When you plug the modem in are any lights coming on?
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