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user_rc4tdg
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09/10/2026 9:48 PM

Router Delivered to the Incorrect Address

I recently joined the Xfinity Internet provider, and signed up for service yesterday. I received a message with an image of the router being "delivered" today, but to the wrong house. I was wondering what should I do? I cant set up the internet I was excited for if I don't have the router. Is there a way to get it delivered correctly?

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user_rc4tdg

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1 hour ago

My neighbor was very sweet and brought it to me! Thankfully it wasn't a huge deal :)

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XfinityAlfonso

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2.9K Messages

Hello there user_rc4tdg we're glad to hear your neighbor bought the package over! Have you had a chance to set up the Xfinity Gateway? 

 

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