Visitor

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1 Message

Friday, May 1st, 2026 11:05 PM

Router blinking orange , new house

Hello, I am in need of help. I currently just moved into a new address and I followed the instructions to hook up the modem, and it seems to not be activated. Was wondering how fast a tech could get out here and hook it up? 

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Expert

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117.7K Messages

14 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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749 Messages

14 hours ago

Hey there, user_sd84m5! We appreciate you posting on our XFINITY Community forum. Congratulations on your new home! Are you receiving an error message when you attempt to activate the new modem on xfinity.com/activate

 

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