Hi there,@user_w3hdsq I'm sorry to hear that Roku charged you without your permission, I understand how concerning that can be for you. Since it was not an Xfinity charge, you would need to reach out to Roku directly.-Richard
I do apologize, @user_w3hdsq since we are not affiliated with Roku we would not have any of their contact information. I'm very sorry for the inconvenience.-Richard
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XfinityRichard
Official Employee
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2K Messages
11 months ago
Hi there,@user_w3hdsq I'm sorry to hear that Roku charged you without your permission, I understand how concerning that can be for you. Since it was not an Xfinity charge, you would need to reach out to Roku directly.-Richard
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