6 Messages
robot chromebook browser
Persistent problem:
We want to make sure it is actually you we are dealing with and not a robot.
Why is this verification required? Something about your browser’s behavior has caught our attention.
There are various possible explanations for this:
- You are browsing and clicking at a speed much faster than expected of a human being.
- Something is preventing JavaScript from working on your computer.
- There is a robot on the same network [Edit: Personal information] as you.
Having problems accessing the site? Submit feedback.
ID: [Edited: "Personal Information"]
Accepted Solution
BruceW
Gold Problem Solver
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26.4K Messages
11 months ago
Browsers don't ask you to verify you are not a robot, web sites do. This "double-checking" is being down by the sites, not by the browser. The browser is simply displaying the verification request messages the sites sent to it.
Comcast can't "fix" this for you. The three items listed in your OP are the most likely reasons for the verification requests. It's up to you to check them out.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
1
EG
Expert
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110.3K Messages
11 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
3
XfinityThomasB
Official Employee
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1.9K Messages
11 months ago
Hello user_6pcfqm
Thank you for reaching out! Can you provide some details where you are running into the error? Is this with any website you access on the Chromebook?
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