Visitor
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3 Messages
RF Interference and DDOS attacks
Hello,
I am a victim of targeted RF interference and DDoS attacks. I have an active FCC case and need a specialist to review my T3/T4 event logs from March 21-22. I'm getting the run around with CSA and the Internet department. Each of them keeps sending me back to the other. I just need a confirmation email stating that this is happening so I can attach it to my FCC case and for a possible FBI case.
Thank you
EG
Expert
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116.9K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRay
Official Employee
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3.8K Messages
2 hours ago
Hi there, @user_5jbe0k. Thank you for reaching out about your service. We are glad to assist you. Can you tell me more about what you are experiencing with your service that has led to thinking this is a targeted issue happening with your service? Have you had a visit so our expert technicians can do a deep dive into your signals?
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