Rewards...again

Ok, what kind of game is Comcast/Xfinity playing?  

I got a notification new rewards dropped. It was sent at 2:05pm. I immediately logged in and the only rewards that are worth anything are gone. It's super sus. Like, are those rewards actually available or are they just there to make people think they just missed it? Why is there nothing anywhere that tells us when new rewards drop? Why are the bulk of the rewarda useless contest entries or activity packages. 

Heres an idea: do away with rewards and give us a yearly credit. That's something we can actually use.

Performative stunts like creating a rewards program that doesn't actually include rewards or manufacturing scarcity of rewards when you know darn well you could provide them to everyone will be taken into consideration when I'm faced with a decision at the end of our contract.

You say you value your customers but all we see is a lot of talk and minimal action. There's a reason why you continue to hemorrhage subscribers.  Do better.