New Poster
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3 Messages
Rewards
DIAMOND MEMBER. I claimed the 2 free Universal Studios Tickets on August 20th at the start of "Members Celebration Week" Since then I have been unable to view "Redeemed Rewards" there is a notification that states:
"Check back soon. This information is unavailable at the moment, or it didn't load as expected." This happens on all platforms and devices, PC, Android, Chrome etc. I see others are experiencing similar issues. May or may not be related but Member Celebration from August 20th through August 30th states "More Perks and Surprises dropping now from August 20th - August 30th. I have not seen any new rewards added since August 20th.\
I've logged in, I've logged out, cleared cache, restarted device etc. etc. both on my PC and Android Phone. SAME PROPBLEM IT'S NOT MY DEVICES The rest of my account website is normal. When will the REWARDS web portal be fixed?
XfinityBrianH
Official Employee
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2.4K Messages
53 minutes ago
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