U

Visitor

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1 Message

Saturday, June 21st, 2025 9:11 PM

Rewards

Hello, my Xfinity rewards aren’t showing and I can’t get them to load. I’m a diamond member and am specifically looking for the $300 off a smart watch that isn’t loading that I received an email for. 

Official Employee

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149 Messages

9 days ago

Hey there, Diamond member user_z01bs0! Thank you for reaching out to our XFINITY Community Forum. It is truly an honor to be your friendly service provider for many years, and we want to ensure you are able to take advantage of our awesome XFINITY Rewards available. Rest assured, you have reached the right place for assistance. Please clear your browser Cache and Cookies history, reload the webpage and sign in again. Also, if that does not work, try accessing the XFINITY Rewards from the XFINITY app. Let us know if you are still experiencing the same issue after completing these steps. 

 

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