1 Message

Fri, Jan 14, 2022 7:25 PM


[Edited: "Language"]  shows i'm ineligible and NO ONE at comcast can fix this.  such garbage after all the money ive given them.  i'm 2 seconds from canceling everythign & going with FIOS. [Edited: "Language"]

Official Employee


211 Messages

12 d ago



Good afternoon, I am sorry to hear about the account issues you are experiencing with the XFINITY Rewards program. We certainly want to make sure you are rewarded for your time and loyalty. Let's make sure this gets addressed. Can you please send our team a Private Chat Message with your full name and address? To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a chat session.

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