1 Message
Rewards: Unable to see free movies to own in my rewards page
Addams Family and Hunger Games were offered for free to xfinity Rewards members, and I got lots of ads for them on my Flex. However, going to my rewards page, there wasn't a reward to claim for the free movie(s). This appears to have been happening to a number of people. I've started 2 support tickets for this, and the first one was closed as resolved, with no contact with me. Still waiting on the second one to get action. <Edited: Personal Information>
XfinityBillie
Official Employee
•
3.3K Messages
1 year ago
@rvfrueh We appreciate you taking the time to reach out to us here on our Xfinity Forums with this concern. I'm more than happy to take a look at the ticket and see if we are able to provide an update at this time. To get started please send us a DM with your full name and address to Xfinity Support.
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CoffeeMug29
1 Message
1 year ago
I have the same issue
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