Rewards Program

Can you please explain the purpose of your so-called rewards program? I am a LONG time Comcast customer and according to you am a Diamond member but what value is that to me? Your rewards program offers absolutely nothing of value at least as far as I can see. Entering contests for a possible trip to Universal studios doesn't really seem to of any real value does it--does anyone ever win?? Why doesn't Comcast offer something like a free month of a premium channel or perhaps a movie or two (you used to at least offer that) or perhaps a percentage off of your bill for a month or something? Either offer something of real value to your customers or stop even advertising this rewards program because you really are not offering any "reward" to your customers.

Responses

EG

Expert

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110K Messages

1 year ago

The concern is not "Non X1 Service" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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CCJodie

Problem Solver

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1.3K Messages

1 year ago

@SuzyQ1505 Hello, thanks for the post. Appreciate you sharing the feedback on our Rewards program. Do you have our cable service? If so, every Friday through Sunday, all Xfinity Rewards members can enjoy a family movie night by renting any movie that’s $5.99 or less for only $1.00!

In addition, each month there will be new rewards offered so be on the lookout for the rest of the year's offerings.

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U

user_oatkq8

1 Message

11 months ago

Diamond members can get Peacock for free. That seems worth it to me.

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XfinityGabriel

Official Employee

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2.2K Messages

user_oatkq8, Thanks for taking the time to visit our forums page today about how Diamond members get Peacock. I agree. If your household loves movies, this months reward highlight is our Xfinity Rewards Summer of Movies. Xfinity Rewards Summer of Movies gives customers the chance to score many great perks. These include a new movie on Xfinity each week. Movies on Xfinity are for customers of all rewards tiers to keep and watch whenever they want, wherever they want. This reward is available to internet-only Xfinity Rewards members customers through Xfinity Stream. Other great Summer of Movie rewards include dollar rentals, movie tickets, giveaways, and more. Check back every week June 10–July 7 because Xfinitys unlocking new rewards that can’t be missed. Here is also a great link to what we are offering on Free TV this week. 😀

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11 months ago

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Customer Service

SuzyQ1505

Rewards Program

EG

CCJodie

user_oatkq8

XfinityGabriel

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