Contributor
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129 Messages
Rewards program - worth it?
If I joined the program, I would be platinum level. Are the rewards worth it? Or will I be subjecting myself to a whole new load of marketing blasts for only fairly good discounts?
Contributor
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129 Messages
If I joined the program, I would be platinum level. Are the rewards worth it? Or will I be subjecting myself to a whole new load of marketing blasts for only fairly good discounts?
CCJodie
Problem Solver
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1.3K Messages
3 years ago
@Anon2 Hi there! Great question and totally get the worry about the marketing blasts. Xfinity Rewards will offer customers a mix of special perks, unique experiences, and product benefits including $1 movie nights, digital discount codes to sites like the NBC Store or https://comca.st/2X2SLi2, tickets to local sporting events, and more! This link provides more details: https://comca.st/38Ydpm0
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45red
New Poster
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7 Messages
3 years ago
Don’t do it! I signed up ,I’m a diamond member.I bought one of there specials,they charged my credit card.But never sent me a confirmation email.I called Comcast to find out about my purchase.Was on phone
for 3 hours . They don’t have a clue about the program or how it works. They gave me a phone number to call for the rewards program. I was on hold for an hour.Called back again ,all automated.left my #,never called back. Called again ,takes 10 minutes to get through there automated vet process, this time got disconnected.Called xfinity to try to get some answeres,to no avail.I’m out $47.And never talked to a live person,disgusted and frustrated . Thinking of canceling Comcast all together.
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user_53b7c6
Visitor
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1 Message
3 years ago
I can't believe this is all xfinity offers loyal long term customers. A discount on my bill would help. Or a senior discount. Not something that 'allows' me to spend more money on top of the already too high xfinity charge that I can barely afford. Each year the bill gets higher and higher. Then you call and MAYBE they find you a deal that is a little below the increase. But...........if you are a new customer you get deals to much lower prices which are not available to long term loyal customers. Really? Almost every business offers senior discounts, and you don't even have to be a long term customers. You just have to be old, what a concept?! Those businesses understand that most seniors have a fixed and mostly pretty low monthly income. Why is xfinity so greedy? This rewards program doesn't cost them a penny, way to go XFINITY. Thank for nothing, sadly you don't really appreciate customers who have been loyal for a long time, not as long as they are scraping to pay the high bill every month. I really like what I get but will unfortunately not be able to keep it up much longer. I just simply can't afford to pay almost $200/month. I am already shopping around to see if I can find a more affordable deal with another company. Sadly, xfinity doesn't show any compassion for your seniors in this country!
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