Visitor

 • 

16 Messages

10/15/2026 4:43 PM

Rewards page not workinv

I have tries multiple different rewards just now and keep getting an error message when I try on the app and the webpage.  Help

Oldest First
Selected Oldest First

Visitor

 • 

3 Messages

9 hours ago

Same issue here. Tried multiple browser, incognito mode, multiple devices, cleared cache, app as well. All same error when trying to redeem today's rewards (or any rewards). No VPN, both wifi and cellular. I am the only account holder.

(edited)

Expert

 • 

122.2K Messages

5 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

3.8K Messages

5 hours ago

 

user_cgs53v  Thank you for reaching out! It sounds like the Xfinity Membership Rewards access point is currently impacted. Unfortunately, we don't have any update at this time when it will be restored. 

 

forum icon

New to the Community?

Start Here